Yellow AI
Yellow AI is a conversational AI platform for enterprises that automates customer and employee discussions across many channels such as voice, chat, and messaging. It employs generative AI to generate and comprehend human-like language and is utilized by over 1,100 businesses in 85 countries.
The Dynamic Automation Platform (DAP), a multi-LLM architecture that trains on billions of talks to assure scale, speed, and accuracy, is one of the key features. Yellow.ai’s AI agents may be used to answer consumer queries, give assistance, and automate processes across all channels.
The platform provides conversational AI solutions for a wide range of businesses, including customer service, sales, marketing, and human resources. Yellow.ai’s platform assists organizations in increasing consumer and employee engagement, lowering expenses, and accelerating growth.
Use cases for Yellow AI Review
Randstad USA utilizes Yellow.ai to automate the process of providing W2 forms to workers. The time it takes employees to obtain their W2s has been decreased from 4-24 hours to minutes.
Yellow.ai is used by Sony to provide tailored experiences to its consumers. The speech AI assistant from Yellow.ai collects, records, and analyzes user data in order to deliver appropriate suggestions and help.
Yellow.ai is used by Waste Connections to automate its after-hours voicebot. This has enabled Waste Connections to provide 24-hour customer service without the need to recruit extra people.
